THIS DOCUMENT IS AN ELECTRONIC RECORD IN TERMS OF THE INFORMATION TECHNOLOGY ACT, 2000 AND RULES MADE THEREUNDER. THIS ELECTRONIC RECORD IS GENERATED BY A COMPUTER SYSTEM AND DOES NOT REQUIRE ANY PHYSICAL OR DIGITAL SIGNATURES. PLEASE CAREFULLY READ THESE TERMS OF USE. BY USING THIS PLATFORM YOU INDICATE YOUR UNDERSTANDING AND ACCEPTANCE OF THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS YOU MAY NOT USE THIS PLATFORM.
Effective Date: 1st May, 2025
Last Updated: 1st May, 2025
"Company" shall mean O(1) India Private Limited, a company registered under the Companies Act, 2013 having its registered office at Office no. 401, 4th floor, Prudential building, Central Avenue, Powai, Mumbai, MH (400076).
"Merchant" shall have the meaning as ascribed under the Merchants' Agreement
"Platform" shall mean RoposoClout that provides a collection of online resources, including classified advertisements, forums, related sites including the mobile application of the platform;
"Products" shall mean the goods and services listed on the Platform by the Merchants for the purposes of marketing and selling such goods and services to the Buyers;
"RoposoClout"; "Us"; "We"; "Our" shall mean the Company;
"Users", "Buyers", "You" or "Your"; shall mean any natural or legal person who has access to and is using the Platform for the purpose of buying Products listed on the Platform, including but not limited to such users who have not created a User Account and are accessing the Platform without such a User Account; and
"User Account" shall be the account, which the Users shall be required to create with the Platform to avail the entire gamut of Services offered by it.
This Platform is operated by the Company under the brand RoposoClout. The Company offers this Platform, including all information, tools and services available from this Platform to You, the User, conditioned upon Your acceptance of all terms, conditions, policies and notices stated here. The User's use of the Platform and related tools and services thereof, including but not limited to viewing information, acting on such information and the transactions that may be implemented through the Platform, is governed by and shall be subject to these terms and conditions (hereinafter referred as "Terms of Service" or "Buyer's Agreement"), the terms whereof are subject to change at any time, without prior notice to You. Any new features or tools which are added to the current Platform shall also be subject to the Terms of Service. To ensure that You are aware of the changes, please review this Buyers' Agreement and all the documents referred to hereunder periodically.
If You continue to browse through this Platform, You are agreeing to be bound by the Terms which along with the Privacy Policy govern your relationship with us. You confirm that You have also read and have agreed and accepted to be bound by the terms and conditions incorporated in the terms of the Privacy Policy, which shall be deemed to be a part of this Buyers' Agreement.
In the event You are representing an incorporated entity, You hereby confirm that You have been expressly authorised by such entity to consent this Buyers' Agreement, and such entity agrees to be bound by the terms hereunder.
This Buyers' Agreement sets forth the legally binding terms of Your use of the Platform and related services. By proceeding further, You confirm that You have read and have agreed and accepted to be bound by the terms and conditions mentioned herein and incorporated in any additional guidelines or rules applicable to particular services on the Platform ("Additional Documents"), which shall be deemed to be a part of this Buyers' Agreement. In the event of any conflict between the terms of this Buyers' Agreement and any aforesaid Additional Documents, the Additional Documents shall prevail. If any of the terms of this Buyers' Agreement or of any of the Additional Documents are not acceptable to You, please do not use the Platform. Your continued usage of the Platform after any change constitutes Your acceptance of the amended Buyers' Agreement.
The Platform is an e-portal/mobile based application for marketing, purchasing and selling of Products. By visiting the Platform and/or buying/agreeing to buy Products listed on the Platform, You engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies, as may be laid down under any Additional Documents as referenced herein and/or available by hyperlink. These Terms of Service apply to all Users of the Platform, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of data, content, information, pictorial representations and/or images ("Content").
You are aware and fully understand that Platform is only a platform for prospective buyers and sellers and that:
A breach or violation of any of the Terms will result in an immediate termination of Services and may result in reporting to the law enforcement agencies.
The headings used in this Buyers' Agreement are included for convenience only and will not limit or otherwise affect these Terms.
We have built systems wherein We restrict Merchants from offering to sell any prohibited items on the Platform. However, You understand and acknowledge that as a buyer it is also Your responsibility to ensure that at no point You purchase the following Products on the Platform in the unlikely event that they are listed by the Merchant:
In addition to other prohibitions as set forth in the Terms of Service, You are prohibited from using the Platform or its Content:
You acknowledge that certain parts of this Platform are available only if You register on this Platform by following the registration process mentioned under this Buyer's Agreement.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to You or to any third-party for any modification, price change, suspension or discontinuance of the Service.
We reserve the right, but not the obligation, to limit the sales of our Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. All descriptions of Products or Product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any Product at any time. Any offer for any Product made on this Platform is void where prohibited.
We do not warrant that the quality of any Products, information, or other material purchased or obtained by You from the Merchants will meet Your expectations, or that any errors in the Service will be corrected. The Merchants will be solely responsible for the same.
Company also offers certain business support services such as calling services, WhatsApp messaging, including logistics services and customer support for Your dropshipping platforms. These do not form part of the Platform and are available as additional business services outside the Platform. You may opt for such services upon payment of mutually agreed fees set out under Annexure A, which may be amended from time to time. However, the liability for any refunds or returns for Your dropshipping platform lies entirely with You with respect to Your end customers and Your dropshipping platform. Company will facilitate return and refund requests from Your end consumers for Your dropshipping platform basis Your returns and refunds policy communicated to Us.
The Company shall not be liable for any third-party claims arising out of such services rendered for Your dropshipping platform. Platform accepts no liability associated with the pricing, product listing or delivery of goods or services by You to any third-parties. Platform is not responsible for transactions which You undertake outside the Platform with respect to the products purchased by You from the Platform and We shall not be liable for any third party claims arising outside the Platform (including Your dropshipping platform) which we receive arising due to or in relation to the transactions undertaken by You outside the Platform.
We may provide You with access to third-party tools which We neither monitor nor have any control over nor do We provide any input. You acknowledge and agree that we provide access to such tools on an "as is basis" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by You of optional tools offered through the Platform is entirely at Your own risk and discretion and You should ensure that You are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the Platform (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
Certain content, products and services available via our Service may include
materials from third-parties.
Third-party links on this Platform may direct
You to third-party Platforms that are not affiliated with Us. We are not
responsible for examining or evaluating the content or accuracy and We do not
warrant and will not have any liability or responsibility for any third-party
materials or Platforms, or for any other materials, products, or services of
third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, Content, or any other transactions made in connection with any third-party Platforms. Please review carefully the third-party's policies and practices and make sure You understand them before You engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
If, at Our request, You send certain specific submissions (for example contest entries) or without a request from Us, You send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, "Comments"), You agree that We may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that You forward to Us.
We are and shall be under no obligation to:
We may, but have no obligation to, monitor, edit or remove Content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.
You agree that your Comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that Your Comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related Platform. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Comments. You are solely responsible for any Comments You make and their accuracy. We take no responsibility and assume no liability for any Comments posted by You or any third-party.
Your submission of personal information is governed by Our Privacy Policy
You can raise a request regarding your or buyer’s personal data by submitting this form.
Occasionally there may be information on the Platform or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related Platform is inaccurate at any time without prior notice (including after You have submitted Your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related Platform, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related platform, should be taken to indicate that all information in the Service or on any related Platform has been modified or updated.
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable. You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
You expressly agree that Your use of, or inability to use, the Service is at Your sole risk. The Products delivered to You through the Service are (except as expressly stated by us) provided on an 'as is basis' and 'as available' for Your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Company our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from Your use of any of the Service, or for any other claim related in any way to Your use of the Service, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any Content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. In states or jurisdictions that do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
Each time You upload the Content, You grant the Company a worldwide non-exclusive, transferable, royalty free license to use any such content including by way of distribution, storage, hosting, sub-license, reproduction, communication, creation of derivative works, and modification of such content. You accept that such license will not terminate upon Your deletion or removal of the Content or other uploaded content in respect of which it is granted; and shall continue to be used by the Company, on the Platform.
You agree and confirm that:
You agree to indemnify, defend and hold harmless Company and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of Your breach of these Terms of Service or the documents they incorporate by reference, or Your violation of any law or the rights of a third-party.
You acknowledge that certain parts of this Platform are available only if You register on this Platform by following the registration process mentioned under this Buyer's Agreement.
These Terms of Service are effective unless and until terminated by either You or Us. If in our sole judgment You fail, or we suspect that You have failed, to comply with any term or provision of these Terms of Service, we also may terminate this Buyer's Agreement at any time without notice and You will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny You access to our Services (or any part thereof).
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by Us on this Platform or in respect to The Service constitutes the entire agreement and understanding between You and Us and govern Your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between You and Us (including, but not limited to, any prior versions of the Terms of Service).Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
These Terms of Service and any separate agreements whereby we provide You Services shall be governed by and construed in accordance with the laws of India and the Courts of Bangalore, Karnataka, India will have the exclusive jurisdiction.
We shall not be held liable for any of Our obligations under the Buyer's Agreement due to reasons beyond our control such as down time of servers, viruses, strikes, technical snags, system compatibility, natural calamities, acts of war, terror etc. You agree not to hold Us liable for any delay or adverse effect caused due to the occurrence of such an event.
You can review the most current version of the Terms of Service at any time at this page.We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our Platform. It is Your responsibility to check our Platform periodically for changes. Your continued use of or access to our Platform or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
For any queries about Terms of Service, you can call us at 0755-4304201 or mail us on support@roposoclout.com.
Who is charged: Buyers who choose/opt to avail the calling service
for address collection or Non-Delivery Report ('NDR') related to their
orders on the Platform.
Charge amount: Rs.6 + applicable taxes
per connected call.
Deduction frequency: Company will deduct
this amount fortnightly from the settlement amount of the Buyer.
Charge purpose: Company will recover
logistic costs for all returns from the Buyer.
Charging basis:
Charges will be applied based on a slab system.
Normal -
Non Bluedart:
| Product Weight (GMS) |
RTO Charge (Incl GST) |
RVP Charge (Incl GST) |
|---|---|---|
| 0-500 | 74 | 143 |
| 501-1000 | 86 | 143 |
| 1001-1500 | 98 | 263 |
| 1501-2000 | 110 | 263 |
| 2001-2500 | 122 | 263 |
| 2501-3000 | 134 | 263 |
| Additional 500gm | additional 12 | flat at 263 |
Priority Shipping - Non Bluedart:
| Product Weight (GMS) |
RTO Charge (Incl GST) |
RVP Charge (Incl GST) |
|---|---|---|
| 0-500 | 62 | 143 |
| 501-1000 | 74 | 143 |
| 1001-1500 | 86 | 263 |
| 1501-2000 | 98 | 263 |
| 2001-2500 | 110 | 263 |
| 2501-3000 | 122 | 263 |
| Additional 500gm | additional 12 | flat at 263 |
Normal - Bluedart:
| Product Weight (GMS) |
RTO Charge (Incl GST) |
RVP Charge (Incl GST) |
|---|---|---|
| 0-500 | 105.4 | 143 |
| 501-1000 | 164.4 | 143 |
| 1001-1500 | 223.4 | 263 |
| 1501-2000 | 282.4 | 263 |
| 2001-2500 | 341.4 | 263 |
| 2501-3000 | 400.4 | 263 |
| Additional 500gm | additional 50+GST | flat at 263 |
Priority Shipping - Bluedart:
| Product Weight (GMS) |
RTO Charge (Incl GST) |
RVP Charge (Incl GST) |
|---|---|---|
| 0-500 | 95.4 | 143 |
| 501-1000 | 154.4 | 143 |
| 1001-1500 | 213.4 | 263 |
| 1501-2000 | 272.4 | 263 |
| 2001-2500 | 331.4 | 263 |
| 2501-3000 | 390.4 | 263 |
| Additional 500gm | additional 50+GST | flat at 263 |
Charge purpose: Company will charge
forward logistic costs for all delivered orders.
Charging
basis: Charges will be applied based on a slab system.
Normal - Non Bluedart:
| Product Weight (GMS) |
Shipping charges (Including GST) |
|---|---|
| 0-500 | 118 |
| 501-1000 | 118 |
| 1001-1500 | 118 |
| 1501-2000 | 118 |
| Additional 500gm | additional 50+GST |
Priority Shipping - Non Bluedart:
| Product Weight (GMS) |
Shipping charges (Including GST) |
|---|---|
| 0-500 | 118 |
| 501-1000 | 118 |
| 1001-1500 | 118 |
| 1501-2000 | 118 |
| Additional 500gm | additional 50+GST |
Normal - Bluedart:
| Product Weight (GMS) |
Shipping charges (Including GST) |
|---|---|
| 0-500 | 153.4 |
| 501-1000 | 212.4 |
| 1001-1500 | 271.4 |
| 1501-2000 | 330.4 |
| Additional 500gm | additional 50+GST |
Priority Shipping - Bluedart:
| Product Weight (GMS) |
Shipping charges (Including GST) |
|---|---|
| 0-500 | 153.4 |
| 501-1000 | 212.4 |
| 1001-1500 | 271.4 |
| 1501-2000 | 330.4 |
| Additional 500gm | additional 50+GST |
This service is available on an "opt-in" basis. Buyers can opt-in for this service by communicating their intent over email or via the Platform.
Charging Basis: Company will charge INR 1.6 + GST for every order
that is shipped in the billing period. Cancelled orders that are not shipped
will not be charged (as no messages will be sent).
The services
include WhatsApp messaging to Buyers' end customers at the below triggers
(if applicable) –
Order shipped: When shipment has been
picked up from supplier location by courier partner.
Order in
transit: Sent when the order is on the way, for medium and long
transit shipments.
Out for Delivery: Sent when shipment is
"out for delivery" at Buyer's end customer location. Can be sent multiple
times per order if there are multiple "Out for delivery" instances, capped
to 3 per order.
Failed Delivery: Sent when shipment delivery
has failed at Buyer's end customer location. Can be sent multiple times per
order if there are multiple failed attempts, capped to 3 per order.